Emerging Trends in Dental Benefits (December 7, 2011) A dental benefits company and its position in today's marketplace is more than the sum of its parts. Optimizing the value of your brand is critical for a company's success, especially during times of economic and regulatory uncertainty.
Gain critical insights from one of the nation's top dental benefits consultants to help your company maintain and enhance plan value in the rapidly changing benefits industry. Cathye Smithwick, consultant and author, explores the multitude of factors that drive stakeholder behavior from the varied perspective of purchasers/beneficiaries, providers, public policy makers and competitors to help carrier organizations adapt and thrive in today's benefits marketplace.
CAMBRA--Caries Risk Management by Risk Assessment (November 17, 2011) Is the CAMBRA approach--a patient specific scientifically proven, evidence-based approach to the assessment, prevention, and treatment--the future path for addressing dental caries?
FREE: Innovations in Competitive Network Intelligence (November 10, 2011) Strenuus invites you to a FREE webinar on Thursday, November 10 at 1 p.m. Central Time to learn about the latest innovations in the world of competitive network intelligence. There's so much more to competitive analysis than just lists of providers
Creating the Ultimate Customer Experience (November 3, 2011) Scott Deming takes his audiences on a fast-paced, high-energy journey to creating the ultimate customer experience and building their powerful, emotional and sustainable brand.
Measuring Network Value (October 19, 2011) Many companies seem to go through the motions of evaluating their PPO networks the same way each year, striving for the largest dentist count and the lowest fees. But are these appropriate for every company's marketing strategy?
The Pediatric Dental Benefit Under ACA (October 4, 2011) A panel of experts from different sectors of dentistry and advocacy groups present the range of view and options for defining "pediatric oral health services" required under the "Essential Health Benefit Package" in the small group and individual market. (Duration: 60 minutes)
Generational Selling Tactics (August 2, 2011) The Boomer lens is different from the Generation X lens and different again from the Millennial lens. A big part of success in sales comes from how to build our likability and respect with clients. Knowing their generational biases, or seeing the world through their lens, will help you do just that.
Online Dental Benefits Landscape (July 14, 2011) During this presentation, Susan Kleinman will review the trends and strategies driving online dental insurance.
Health Care Exchanges: How to Prepare (June 30, 2011) Experts in government contracting present what your organization needs to know to prepare for Health Care Exchanges--the new insurance marketplaces for small businesses and individuals under the Affordable Care Act.
Impact Negotiation: Negotiate like a CEO (May 26, 2011) Master the art of deal making and powerful communication to increase your executive presence so others listen from an experienced CEO advisor.
Leveraging LinkedIn (May 10, 2011) Linkedin is one of the most often used social media applications for business professionals. Get the facts on how it compares to other platforms, how NADP members are using it for business, networking, information exchange and professional development.
FAIR Health Overview (April 27, 2011) How will the new FAIR Health (FH) products and consumer website affect your dental plan operations? Gain insights into the changes coming in data products and information presented on the new FH website. This webinar will prepare you to answer questions from your enrollees about your specific plan as it relates to the cost calculator on the FH website.
The Future Of Health And Dental Brands And Social Media (December 14, 2010) With so many options available today to present your brand online and so much competition, it's not just important to have a cohesive identity, but also to have one that stands head and shoulders above the ever-growing crowd!
Growing Customer Relationships With Email Marketing (September 7, 2010) Discover how to utilize email marketing as a tool to build meaningful relationships with your clients. This webinar focuses on the basics of email marketing and touches on advanced topics such as testing, list management and measurement. Relevant examples from the dental benefits industry will be featured.
Come Together: Generational Differences And How to Effectively Work With Someone Much Older or Younger than You (June 22, 2010)
When two or more generations work side by side, there are bound to be differences in the way they approach work. This presentation will focus on how you can work and collaborate effectively with someone much older or younger than you - and enjoy it!
Product Development & Design: How To Modify For Technology Needs (May 26, 2010)
Technology plays an important role in the product development and design process.
Contact Center Trends (May 4, 2010)
A recent survey found that less than 5% of organizations fall into the category of providing "world-class" contact center service and more than 70% are rated average or below. The internet has made every company's service abilities transparent and customers know they're in more control than ever. The contact center is on the front-line of the customer service battle and moving the organization's mindset to focusing on "world-class" is becoming a requirement of survival.
Product Development & Design: An Initial Look For The Dental Benefits Space (March 15, 2010)
Healthcare Reform is posed to create the perfect storm that forces the dental benefits industry to rethink its current products, services and processes. Get a jumpstart on the pending reform legislation and begin thinking now about new product development and design. Scott Klososky will discuss a customized process for new product development and design for the dental benefits space.
